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CM 6.3 Display Aux Code - Auto IN

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michael6bt

michael6bt

IS-IT--Management
May 8, 2015
2
US
2 quick questions

CM 6.3 using 9650's

is there a way to have the aux reason code or # remain on screen after entered

is there a way to have the auto-in button remain on so the agent knows they are logged in (or other indicator)

Thanks
 
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