Closed for lunch and after 5:00 pm 2

[TheDoz]

Hello to everyone,
I have a customer who wants to answer there calls during working hours exept for lunch (12:00 to 1:00) and after 5:00pm. At lunch time and after hours the call will go to an auto attendant greeting. I know how to do the after hours and weekends but how do I add the lunch time timer in the condition? Any pics of how to set this up is welcome also. Thanks

"Religion is regarded by the common people as true, by the wise as false, and by the rulers as useful"
"The lack of money is the root of all evil"

 

[Westi]

are you using the Voicemail for scheduling or are you using a time profile?
If you are using the voicemail for scheduling just add another condition to look for lunch time for Monday to Friday

Joe W.

FHandw., ACS

insanity is just a state of mind

 

[amriddle01]

For the System Time Profile just adjust the current time profile to stop at 12:00 and start again at 13:00 Mon-Fri, or if in VM as Westi says

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

As follows:

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Westi]

Nice one Andy

Joe W.

FHandw., ACS

insanity is just a state of mind

 

[TheDoz]

Thanks for the replies,
That was easier than I thought. I am using voicemail condition but need to know both ways of doing it. I set up another condition and labeled it lunch and tested. It worked like a charm. I just never needed to do that until now. Thanks again for the input. That info saved me lots of time.

"Religion is regarded by the common people as true, by the wise as false, and by the rulers as useful"
"The lack of money is the root of all evil"

 

[tlpeter]

Isn't this just basic stuff ?


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______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

Thanks for the star, and you are quite welcome, this is basic stuff Peter....but I was bored

ACS - IP Office Implement

"What the Crocodile Hat....was that?