Client push problem

[DennisZhao]

I am having 2 issues pushing out sms advance clients out.

1. On some 2000 servers, the ccmsetp.exe process is running, but it never turns to ccmexec.exe.


2. On some xp machines, I am getting an error 5, enable to connect to machine registry. I can manually map to the admin$ with no problem.

I have been pushing the client from the sms server for the past month, more than half of my computers got it installed, so I know the push accounts work.

Any suggestions???

 

[mib147]

Did the push account get locked out for any reason? What do the logs say under system32\ccmsetup?

 

[DennisZhao]

The accoounts are still pushing out clients to other computers, so I know it's not locked out. Here is the ccmsetup logs from 1 of the servers:

=== Verbose logging started: 7/10/2006 12:54:07 Build type: SHIP UNICODE 3.01.4000.2435 Calling process: C:\WINNT\system32\ccmsetup\ccmsetup.exe ===
MSI (c) (E0C) [12:54:07:125]: Resetting cached policy values
MSI (c) (E0C) [12:54:07:125]: Machine policy value 'Debug' is 0
MSI (c) (E0C) [12:54:07:125]: ******* RunEngine:
******* Product: C:\WINNT\system32\ccmsetup\{8E99D25F-47B7-4DF1-AD28-A629730BBFDF}\client.msi
******* Action:
******* CommandLine: **********
MSI (c) (E0C) [12:54:07:125]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (E0C) [12:54:07:125]: Grabbed execution mutex.
MSI (c) (E0C) [12:54:37:155]: Failed to connect to server. Error: 0x80080005

MSI (c) (E0C) [12:54:37:155]: Failed to connect to server.
MSI (c) (E0C) [12:54:37:155]: MainEngineThread is returning 1601
=== Verbose logging stopped: 7/10/2006 12:54:37 ===

 

[tbrennans]

on that workstation do this:

msiexec /unregister
msiexec /regserver


then try it :-D

 

[ncotton]

Tim has nailed it I think. You always beat me to it. Damn GMT offset, you do your best work while I'm in bed.

Hope this Helps.

Neil J Cotton
njc Information Systems
Systems Consultant

 

[DennisZhao]

ncotton, you still have your chance. I ran the msiexec commands from the prompt, but it didn't work. When I try to manually run the client install, I got a windows installer error.

Also, I found some servers that has the client installed, but on my sms console, they are listed as not installed. They are assigned to the site, so i am pretty sure it's not a problem with the bounderies.

 

[tbrennans]

You might want to install windows installer 3.1 and see if that helps.

 

[tbrennans]

On the clients that install but dont have a site, take a look at the clientlocation.logs and locationservices.log and see if that indicates anything useful

 

[DennisZhao]

I also get errors on workstations during the client push, here is an example:

======>Begin Processing request: "VKSHFYTX", machine name: "BMOULD010853" SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
---> Trying each entry in the SMS Client Remote Installation account list SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
---> Attempting to connect to administrative share '\\BMOULD010853\admin$' using account 'pecs.com\SMSClientPush' SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
---> Connected to administrative share on machine BMOULD010853 using account 'pecs.com\SMSClientPush' SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
---> Attempting to make IPC connection to share <\\BMOULD010853\IPC$> SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
---> Unable to obtain Access Token for machine name "BMOULD010853", error 5. SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
---> ERROR: Unable to access target machine for request: "VKSHFYTX", machine name: "BMOULD010853", error code: 5 SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
STATMSG: ID=3014 SEV=W LEV=M SOURCE="SMS Server" COMP="SMS_CLIENT_CONFIG_MANAGER" SYS=FL-SMS SITE=NGS PID=1324 TID=7320 GMTDATE=Tue Jul 11 18:54:53.435 2006 ISTR0="BMOULD010853" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
Retry request id for "VKSHFYTX" set to "BMOULD010853" SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
Stored request "BMOULD010853", machine name "BMOULD010853", in queue "Retry". SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)
<======End request: "BMOULD010853", machine name: "BMOULD010853". SMS_CLIENT_CONFIG_MANAGER 7/11/2006 2:54:53 PM 7320 (0x1C98)


What is the IPC$ used for? Firewall is completely off, is there another security setting I need to configure?

 

[tbrennans]

thats file and print sharing i believe is that turned on?

The IPC$ share must enabled. The IPC$ share is used with temporary connections between clients and servers by using named pipes for communication among network programs.

one more thing to look at:

http://support.microsoft.com/?kbid=886139

 

[DennisZhao]

File and print is enabled, and I can connect to admin$ fine. I can't remote to the user's registry and expand hkey_local_machine, the permission is set correctly in regedit. I guess I might have some workstations with corrupted registries.

 

[tbrennans]

sounds like the kb article ;-)