Click on AVG and immediately disappears . . 1

[onlymel]

Hi, - I don't know if this is the correct posting for my problem but someone will tell me if it isn't (I hope).

I am running AVG anti virus (the free version) and now when I click on it to access the res shield or look for updates, it only stays visible for 2 seconds. It doesn't give me time to do anything. I have XP pro and AVG has been running like a dream for months.

Any ideas please.

Mel in the UK.

 

[gpalmer711]

Hi Mel,
There are a couple of nasties doing the rounds at the moment that check for known antivirus programs every few seconds and close/disable them if found.

Goto

http://housecall.antivirus.com

and run the free on-line virus checker.

If you are still having problems after that then Download Spybot

http://security.kolla.de/

and Adaware

http://www.lavasoftusa.com/software/adaware/

Run the scans on both pieces of software.

After all that If you are still having problems download Hijack This from

http://www.tomcoyote.org/hjt

and generate a startup log from clicking on Config then Misc Tools from within the software. Then post the log here.


Greg Palmer

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Any feed back is appreciated.

 

[onlymel]

Greg - Thank you, Thank you soooooooooo much. Did what you said and here are results:

Downloaded spybot and clicked on clean and ran it.
Said it could not clean, prog in use. (wormagobot.ao)
Detected 3 x nasties called,
bla,exe
scyhost.exe
bla.exe again (different location)

I then ran adaware:

This found 16 files and the little bug gave a bleep. I highlighted them all and quaranteened them.

Re-booted and now all is ok. I was able to get downloads from AVG and there was quite a lot.

Thanks again Greg - - 3 brownie points coming your way.

Mel in the UK

 

[onlymel]

Greg - Forgot to say, - After running AVG it found the wormagobot.exe and then said all was healed.

Thanks again.

Mel in the UK

 

[gpalmer711]

Glad to help a fellow brit!!!

Greg Palmer

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Any feed back is appreciated.

 

[onlymel]

Greg - Didnt know you were a Brit. - - Where you living?

Mel in Washington - N E England.

 

[gpalmer711]

Hi Mel, Peterborough , East Anglia. Visited Washington many time through work, Very cold!!!

Greg Palmer

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Any feed back is appreciated.