Yep... use Teamlinks from Imera.com VERY easy to use and install. Try the free demo (not crippled). I have been using it for about 4 months now. I use it to work with remote teams on web application development but it is also an easy solution for remote workers. The remote desktop functionality has the best responsiveness I have ever seen. Can also be setup to record everything if you have a need for it. Every thing is encrypted. Also has voice, whiteboard, multi-user desktop viewing, file transfer, and more. Have not had a chance to try everything out but so far its work’n great for us. No firewall reconfiguration headaches either!
I would say download the client on a remote computer and one on the internal network. Sign up for the trial account and see how responsive it is in comparison to your current setup. At a minimum, you get a performance comparison. If you have problems with both systems, it may not be a client issue.
