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Cisco PDM fail 404 error

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shihlin

shihlin

MIS
Dec 6, 2004
45
US
Just happen today. I tried to PDM ( into my Cisco PIX 520 using IE 6 like before. After I type in it or use bookmark it prompt me Security Alert.
1. Security Alert,
2. Click Yes
3. Type in my username and password as before.

After 1 second it shows “The page cannot be found” like regular webpage is unavailable.

Try using FireFox and getting following message:

"
The flash device is in use by another task.
The flash device is in use by another task.
HTTP/1.0 404 Not Found
Date: Tue, 01 Mar 2005 22:27:16 UTC
Content-Type: text/html

<HEAD><TITLE>404 Not Found</TITLE></HEAD><BODY BGCOLOR=#FFFFFF><H1>404 Not Found</H1>The requested URL / was not f
"

Try on 4 different machines and getting same result. PIX is working, and I still able to telnet into the PIX.

Any suggestions or comment are appreciated,

Thanks,

SL
 
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Thanks for promptly reply. I follow the link you just posted and still failed. Actually it was working fine couple days ago. Suddenly, I just get "The page cannot be found" yesterday. Maybe a reboot will help but I just don’t want to take down the PIX.
 
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Do a "show ca mypubkey rsa", does the output display an RSA key? If not you need to generate one, erase the key and generate a new one:

ca zeroize rsa
ca generate rsa key
ca save all

It could be the key was not saved and the PIX was rebooted so the key was lost.
 
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Yes, it displayed an RSA key when I did a "Show ca mypubkey rsa". I found a artical on cisco website regards to "The flash device is in use by another task". It says it needs a reboot. So I reboot it and PDM works after it boots up.

Thanks for your helping.
 
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No problem, thanks for telling us what fixed your issue.

Computer/Network Technician
CCNA
 
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