Cisco CSS 11000 locked after running SCFM PLUS Diagnostics

[ballesty]

Hi,

I have a Cisco CSS 11052 that is stuck in diagnostics mode after booting up. If left to boot on its own the following happens:

ArrowPoint Diagnostics version 4.01 Build 32
Bringing PCI devices out of reset...Done
Setting up PCI...<Configuring Bridge...done>
<Management Enet MAC: Read PCI Id...done. Config...done>
<IDE Controller: Read PCI Id...done. Config...done>
<SAR: Read PCI Id...done. Config...done>
Done
Platform SCFM PLUS


Press <ESC> to enter debug monitor.
Power-On-Self-Test Diagnostics...


** Diagnostics Debug Monitor
Current Mode: OFFLINE
(type 'H' or '?' for help)




** SCFM PLUS Diagnostics Version 4.01 Build 32
PN: 806-00111-00 Rev: 04.0 SN: 21080185364
Built Jun 14 2001 @ 15:34:13

Detected SCFM PLUS platform.
Press <ESC> to quit
Running 63 diagnostic tests


# Test Name Time Status
-----------------------------------------------------------+------+--------
2 External Cache Index SRAM -------------------------- (02)-SKIPPED
3 External Cache Tag SRAM ---------------------------- (01)-SKIPPED
4 External Cache data bus ---------------------------- (01)-SKIPPED
6 External Cache Address-bus ------------------------- (01)-SKIPPED
7 External Cache byte-lane --------------------------- (01)-SKIPPED
8 Processor Timer Interrupt -------------------------- (01)-PASSED
12 Code DRAM data bus --------------------------------- (01)-PASSED
14 DRAM Address-bus ----------------------------------- (01)-PASSED
15 DRAM byte-lane ------------------------------------- (01)-PASSED
28 NVRAM Data Bus ------------------------------------- (01)-PASSED
31 64120 PCI Bridge Present --------------------------- (01)-PASSED
32 64120 PCI Check All Devices/Reset ------------------ (01)-PASSED
33 64120 PCI Bridge Timer ----------------------------- (01)-PASSED
34 64120 PCI Bridge Interrupt ------------------------- (01)-PASSED
38 8530 DUART register data bus ----------------------- (01)-PASSED
44 21143 MAC mgt. port register data bus -------------- (01)-PASSED
45 21143 MAC mgt. port Internal Loopback Poll/Quick --- (01)-PASSED
46 21143 MAC mgt. port Internal Loopback Intrpt/Quick - (01)-PASSED
48 ICS189x PHY mgt. port register data bus ------------ (01)-PASSED
49 ICS189x PHY mgt. port Loopback Poll/Quick ---------- (01)-PASSED
76 1575 SAR controller register data bus -------------- (01)-PASSED
78 1575 SAR SRAM data bus ----------------------------- (01)-PASSED
96 MSC1 reset control --------------------------------- (01)-PASSED
99 MSC1 ECNT/ECWP SRAM data bus ----------------------- (01)-PASSED
101 MSC1 stack/CCNT SRAM data bus ---------------------- (01)-PASSED
103 MSC1 LUT SRAM data bus ----------------------------- (01)-PASSED
105 MSC1 ITT SRAM data bus ----------------------------- (01)-PASSED
107 MSC1 ICT SRAM data bus ----------------------------- (01)-PASSED
109 MSC2 reset control --------------------------------- (01)-PASSED
111 MSC2 WP SRAM data bus ------------------------------ (01)-PASSED
113 MSC2 CRT SRAM data bus ----------------------------- (01)-PASSED
115 MSC2 OTT SRAM data bus ----------------------------- (01)-PASSED
117 MSC2 OFT SRAM data bus ----------------------------- (01)-PASSED
119 MSC2 link SRAM data bus ---------------------------- (01)-PASSED
121 MSC2 attribute SRAM data bus ----------------------- (01)-PASSED
130[#0] EPIFs PHYs register data bus ----------------------- (01)-PASSED
130[#1] EPIFs PHYs register data bus ----------------------- (01)-PASSED
130[#2] EPIFs PHYs register data bus ----------------------- (01)-PASSED
130[#3] EPIFs PHYs register data bus ----------------------- (01)-PASSED
130[#4] EPIFs PHYs register data bus ----------------------- (01)-PASSED
130[#5] EPIFs PHYs register data bus ----------------------- (01)-PASSED
130[#6] EPIFs PHYs register data bus ----------------------- (01)-PASSED
130[#7] EPIFs PHYs register data bus ----------------------- (01)-PASSED
130[#8] EPIFs PHYs register data bus ----------------------- (01)-SKIPPED
130[#9] EPIFs PHYs register data bus ----------------------- (01)-SKIPPED
130[#10] EPIFs PHYs register data bus ----------------------- (01)-SKIPPED
130[#11] EPIFs PHYs register data bus ----------------------- (01)-SKIPPED
163[#0] FENIC EPIFs PHYs register data bus ----------------- (01)-SKIPPED
163[#1] FENIC EPIFs PHYs register data bus ----------------- (01)-SKIPPED
163[#2] FENIC EPIFs PHYs register data bus ----------------- (01)-SKIPPED
163[#3] FENIC EPIFs PHYs register data bus ----------------- (01)-SKIPPED
180 PFQ register data bus ------------------------------ (01)-PASSED
181 PFQ TP SRAM ---------------------------------------- (01)-PASSED
183 PFQ RP SRAM ---------------------------------------- (01)-PASSED
185 PFQ CTP SRAM --------------------------------------- (01)-PASSED
187 PFQ CHP SRAM --------------------------------------- (01)-PASSED
189 PFQ PIFID SRAM ------------------------------------- (01)-PASSED
191 PFQ NEXT SRAM -------------------------------------- (01)-PASSED
193 Scheduler Data Bus Direct -------------------------- (01)-PASSED
195 Scheduler Qos Descr -------------------------------- (01)-PASSED
196 Scheduler SP Wrr Descr ----------------------------- (01)-PASSED
197 Scheduler OVC SRAM --------------------------------- (01)-PASSED
199 Scheduler Rate SRAM -------------------------------- (01)-PASSED

SCFM PLUS Diagnostics Complete
Power-On-Self-Test Diagnostics complete
Restoring Hardware
Done Restoring Hardware



At this point there is no status or error lights displayed and the Power and Ready LED's are green. From here nothing happens and it will not boot up.

I have tried to get into the debug monitor to try and break this loop, however none of the options seem to be able to do so (see below).

ArrowPoint Diagnostics version 4.01 Build 32
Bringing PCI devices out of reset...Done
Setting up PCI...<Configuring Bridge...done>
<Management Enet MAC: Read PCI Id...done. Config...done>
<IDE Controller: Read PCI Id...done. Config...done>
<SAR: Read PCI Id...done. Config...done>
Done
Platform SCFM PLUS


Press <ESC> to enter debug monitor.


** Diagnostics Debug Monitor
Current Mode: OFFLINE
(type 'H' or '?' for help)

APdebugMon> h

Available commands:
Help -H/HELP
List Tests by number -L/LIST
List Tests by Name -NAMES/NAMES
Exit -EX/EXIT
Set or show environment-E/ENV [[-]VERBOSE [-]HALTERR [-]LOOPERR [-]REPEAT] [-]TIMESTAMP [-]BREAKCONN
Disable a test -DISABLE/DISABLE [testnum]
Re-Enable a test -ENABLE/ENABLE [testnum]
Set or show mode -M/MODE [OFFLINE,MFG1,MFG2,EXTENDED,DEBUG]
Run tests -R/RUN <test#(s)> <testname(s)> [#0-n]
Dump Error Log -DUMP/DUMPLOG
Peek memory location -PE/PEEK <address> <B,H,W>
Poke memory location -PO/POKE <address> <data> <B,H,W>
Verify memory location -MV/MEMVERIFY <address> <data> <B,H,W>
Memory test -MT/MEMTEST <start> <end> <B,H,W>
Reboot -REB/REBOOT
APdebugMon>

Has anyone got some advice ?

Thanks