Hello All:
I am new to the world of Cisco Voice (background is predominantly Nortel) and am trying to determine if a feature is available - non-ringing line. I am not looking for a busy lamp field key. In Nortel (sorry for comparison) we would program an SCN or MCN key in the PBX to show the appearance of a line (and be able to pick it up) but to not have it ring on the set itself (busy lamp field - BFS - was also an option). What is the best way to set this up? Thanks, Nicole
I am new to the world of Cisco Voice (background is predominantly Nortel) and am trying to determine if a feature is available - non-ringing line. I am not looking for a busy lamp field key. In Nortel (sorry for comparison) we would program an SCN or MCN key in the PBX to show the appearance of a line (and be able to pick it up) but to not have it ring on the set itself (busy lamp field - BFS - was also an option). What is the best way to set this up? Thanks, Nicole