Sep 26, 2005 #1 loydnomsg Technical User May 11, 2005 57 CA Which is the right forum to post Cinphony Call Center questions?
Sep 26, 2005 #2 ArchTelecom IS-IT--Management Jan 8, 2003 580 US This is your forum. Shoot! Upvote 0 Downvote
Sep 26, 2005 Thread starter #3 loydnomsg Technical User May 11, 2005 57 CA I am new to Cinphony. I have an old MICS, with 20 lines and 48 exts. I have an application module with a ACD with 16 ports The system is crashing or the calls are not getting through, Average call volume in/out is 1200 calls per day. Is this the end od this units life at this volume Can a Call Pilot 150 with 20 seats take it's place Upvote 0 Downvote
I am new to Cinphony. I have an old MICS, with 20 lines and 48 exts. I have an application module with a ACD with 16 ports The system is crashing or the calls are not getting through, Average call volume in/out is 1200 calls per day. Is this the end od this units life at this volume Can a Call Pilot 150 with 20 seats take it's place