Hello all... I am installing CICS 7.1 for the first time and telephone is not my area of expertise but I thought I'd give it a try (for non profit organization).
I successfully installed CICS amphenol cables to the internal lines and the phones work internally on 1st 66 block. I can call extension 221, 222, 223, etc. and speak without any problem.
But if I want to make an external call, I press 9 + phone #, I get nothing. I get ticking noises when I am pressing buttons after the 9, which tells me that something is not right...
On the 2nd 66 block, I have the incoming lines to this office coming all the way on the left pins (row 1). Then from 2nd row I am punching down the amphenol connections for the CICS. But no dial tone...
Do I need to have another 66 block, to which I am going to use row 1 for the amphenol connections, then using 2 wires connect the incoming lines to the cics amphenol?
This system has 2 amphenol connections and one phone jack on top of them. It came with a trunk for 4 lines 16 extensions.
In programming, I have assigned all 3 phone lines to all the phones, and also assigned primary line, but it still seems like my wiring is a problem since I get no dial tone.
If I pick up the phone I head dial tone, but once I press 9 it goes dead. Then each number after that it makes a noice.
Any help is greatly appreciated!!!
Thank you all in advance.
I successfully installed CICS amphenol cables to the internal lines and the phones work internally on 1st 66 block. I can call extension 221, 222, 223, etc. and speak without any problem.
But if I want to make an external call, I press 9 + phone #, I get nothing. I get ticking noises when I am pressing buttons after the 9, which tells me that something is not right...
On the 2nd 66 block, I have the incoming lines to this office coming all the way on the left pins (row 1). Then from 2nd row I am punching down the amphenol connections for the CICS. But no dial tone...
Do I need to have another 66 block, to which I am going to use row 1 for the amphenol connections, then using 2 wires connect the incoming lines to the cics amphenol?
This system has 2 amphenol connections and one phone jack on top of them. It came with a trunk for 4 lines 16 extensions.
In programming, I have assigned all 3 phone lines to all the phones, and also assigned primary line, but it still seems like my wiring is a problem since I get no dial tone.
If I pick up the phone I head dial tone, but once I press 9 it goes dead. Then each number after that it makes a noice.
Any help is greatly appreciated!!!
Thank you all in advance.
