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Charge Key 1
- Thread starter nlhtech
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1
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Charge key is for outgoing calls to assign the call or the next few calls to a particular account.
Example: I have to work for Mrs Smith which is one of my customer and have to make calls for her. I press CHG key dials the account number of Mrs Smith and hang on. Then a ticket on CDR port is generated, received by CDR application, knowing i'm starting my job for Mrs Smith. All the next calls will then be charged to Mrs Smith bill.
Example: I have to work for Mrs Smith which is one of my customer and have to make calls for her. I press CHG key dials the account number of Mrs Smith and hang on. Then a ticket on CDR port is generated, received by CDR application, knowing i'm starting my job for Mrs Smith. All the next calls will then be charged to Mrs Smith bill.
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