changing print layout orientation?

[thirteen]

CR 8.5
I am printing reports on several different types printers. All reports are pre-formatted to print landscape. One set of printers is giving me problems. They are printing all my reports portrait rather than landscape. We recently switched to Active Directory and after that change, users now have to change the print settings every time they print the report. Has anyone else had problems adjusting settings on HP LaserJet 4050 printers? I am not really sure of the source of the prob? CR? HP? server 2000 with AD activated?
Any help would be appreciated.
13

 

[csm2]

Go into Settings, Printers,
click on printer that will be used,
click on Properties,
depending on how your HP 4050 is defined, click on Basics or Paper
and then change Portrait to Landscape

 

[thirteen]

Thanks for your help, but I already knew that solution. I have folks that are set up with default print settings that they do not want to change. I want CR to send the format to the printer and have the print driver set the paper orientation. It's just with that these types of HP's, that does not seem to be working. It works on all my other types of printers but not those HP LaserJet 4050 printers. I wanted to see if anyone had experienced anything similiar using CR.
Thanks anyway.

 

[MarkSweetland]

We had a similar problem and fixed it by editing the report in the CR Developer: go to File, Printer Setup and uncheck the "Default Properties" check box in the dialog and save the report.

Selecting the Default Properties check box sets all printer properties to their (the local machine) default settings.

Mark

 

[thirteen]

Thanks Mark, but I already have that check box off on all my reports. The more I think about this problem, the more I think it has something to do with our change to Active Directory. This is when the problems with the particular printers started cropping up. It's just really strange that the problem is only affecting one type of printer??? I think there is something wrong with the transmission of defaults from report object to printer. So this leads me to believe it is a driver prob or a AD prob. B/C nothing in CR has changed since the problem started. And this feature is working fine with other printers here, same reports printing.
Thank you regardless.