Changing Lines

[CClark33]

Hi all,
I have a Norstar phone system. I have now become the IT manager of it. I have figured out most of it. The one thing I cannot figure out is how to change what a line button does. I have found the *81 feature that lets me change them. Here is an example of what I am needing.

Phone 222 Line buttons are as follows:
Line 1- 2291#
Line 2- 2292#
Line 3- forward to:
Line 4- Group call (which is denied)
Line 5- 2290#

Phone 231 buttons are as followed:
Line 1- 2291#
Line 2- 2292#
Line 3- 2290#
Line 4- transfer to
Line 5- Page

All of the T7310 phones are different so I know the features can be changed.
I want to add our 2293# to say the line 4 button on the 231 phone etc.

It would be nice but not necessary to have the buttons all the same. So if someone says "a call is on line 5(meaning the 2290#)" but on one phone that is actually the line 3 button, people wouldn't get confused.

I can't copy them because some phones have access to lines that others do not. I would like my phone to have access to all 5 lines ( I have them set to ring & appear) I just don't have a button for them.

Thanks for the help!!
CHASE

 

[Firebird Scrambler]

I would suggest that you place this thread on the Norstar forum

http://www.tek-tips.com/threadminder.cfm?pid=799

From what I remember, you need to go into the actual programming to change the line data at each phone via "Feature" **266344 etc.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.