Mar 28, 2011 #1 dkwtfid MIS Joined Nov 24, 2008 Messages 63 Location US Can someone show me how to make the following feature changes? AST/Associate Set Assignment - I need to set it to 0 1 ICR/IP Call Recording - I need to set it to allowed Thank you.
Can someone show me how to make the following feature changes? AST/Associate Set Assignment - I need to set it to 0 1 ICR/IP Call Recording - I need to set it to allowed Thank you.
Mar 28, 2011 #2 GHTROUT IS-IT--Management Joined Nov 25, 2005 Messages 7,915 Location US All the prompts for digital sets are locatd in the Admin book, under LD 11, Digital Set Administration. So, start by opening this set of books and then going into LD 11 http://www.ghtrout.com/micromerl/index.html -- Nortel Resources at GHTROUT.com -- Upvote 0 Downvote
All the prompts for digital sets are locatd in the Admin book, under LD 11, Digital Set Administration. So, start by opening this set of books and then going into LD 11 http://www.ghtrout.com/micromerl/index.html -- Nortel Resources at GHTROUT.com --
Mar 28, 2011 #3 KillianK Technical User Joined Oct 8, 2003 Messages 517 Location GB to enable a phone to record. ld 11/20 Req: chg type Phoneset type, eg i2004ph2 TN xx xx xx xx Yes to easy change CLS ICRA IPAG 1 AST 1 (so i take it you want to record key 1) Upvote 0 Downvote
to enable a phone to record. ld 11/20 Req: chg type Phoneset type, eg i2004ph2 TN xx xx xx xx Yes to easy change CLS ICRA IPAG 1 AST 1 (so i take it you want to record key 1)
Mar 28, 2011 #4 bhassell2000 Technical User Joined Jul 28, 2009 Messages 1,658 Location US and remember AST requires a ISM license and you will have to set IAPG on the set also Thanks, Buddy Linked in Profile http://www.linkedin.com/in/buddyhassell Upvote 0 Downvote
and remember AST requires a ISM license and you will have to set IAPG on the set also Thanks, Buddy Linked in Profile http://www.linkedin.com/in/buddyhassell
Mar 29, 2011 #5 Johnthephoneguy Technical User Joined Jan 17, 2005 Messages 2,228 Location US I would not easy change if it is an ACD Set JohnThePhoneGuy "If I can't fix it, it's not broke! Upvote 0 Downvote
Mar 29, 2011 #6 bhassell2000 Technical User Joined Jul 28, 2009 Messages 1,658 Location US I have never had a problem changing an ACD set, I was always told not to copy or MOV an ACD set though Thanks, Buddy Linked in Profile http://www.linkedin.com/in/buddyhassell Upvote 0 Downvote
I have never had a problem changing an ACD set, I was always told not to copy or MOV an ACD set though Thanks, Buddy Linked in Profile http://www.linkedin.com/in/buddyhassell
Mar 29, 2011 Thread starter #7 dkwtfid MIS Joined Nov 24, 2008 Messages 63 Location US Thank you all for your suggestions. KillianK, that did it. Upvote 0 Downvote