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CentreVu calling party shows as 01A16004 ???? any idea? 1

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m0zart01

m0zart01

Technical User
Aug 13, 2004
136
US
I have a trace by location report for an agent where it shows

Calling Party as 01A16004 and then 01A16002

Does anyone have any information on this? I tried searching inside eCAS, but for some reason it only shows "Outbound Calls" for the agent.

Thank you.
 
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1a16 im guessing is an inbound DS1 board? Maybe its showing that because the caller has CLID blocked?

RTMCKEE

CM 2.1.1
Prologix R9.05
Modular Messaging 1.1
 
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