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Centralized Voicemail Pro with SCN

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Apexis

Technical User
Sep 29, 2005
65
US
I've setup SCN and have both sites talking just fine and now trying to setup the centralized voicemail. On the remote IPO I've set to LINE and believe that I need to put something into the VOICEMAIL DESTINATION. The only option I have is "0" from the drop-down menu. It's been a long day....where and what is "0". My SCN line I setup is labeled line "100". I'm clueless. Thanks!
 
The VM Destination holds the Outgoing Line ID of your IP Line, maybe you left it on 0.
Cange it to 100 and you can selsct it as a VM Destination.
 
I'm not sure if I'm following you on where to change the outgoing line ID. Under lines and then the IP line itself? Currenly all of my 8 analog lines and the IP line have the incoming group ID and outgoing group ID as "0".

On the SYSTEM-VOICEMAIL tab when selecting LINE and under the VOICEMAIL DESTINATION drop down only has "0" as an option.
 
You MUST change the incoming and outgoing line ID of your IP line, make it 100.
Then in System>Voicemail select Line for VM (in the remote location settings ofcourse) and set Destination to line 100
 
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