centralized boicemail question

[kyle1532]

hey guys,

never done this....

have 2 sites both 406v2 4.2.

main site has VMpro. can i set up a auto attendant for the remote site. if someone calls in to the remote site and the call is not answered, can it go to a auto attendant at the main site? if so, would it be just like setting one up as if you at the main site?

 

[kyle1532]

sorry guys,

the title should say.....centralized VOICEMAIL question

 

[tlpeter]

Yes you can do this

On the other site set vmpro to centralized
Make the AA on the vmrpo machine and give it a name
Then on your incoming call route give it destination VM:name of module

That easy it is




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TomMills]

lol. best typo of the day. i have no idea why that made me laugh so much.

http://www.twitter.com/tem1985

See what my brain does when it's not thinking about phones.

 

[kyle1532]

it made me laugh as well!!!

glad to be of service

 

[kyle1532]

when i set the voicemail at the remote location to centralized, should the VMPro at the main site create mailboxes for the remote site?

 

[tlpeter]

Yes that easy it is




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Westi]

yes it should, if it doesn't try calling the extensions and let it cover to VM

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[kyle1532]

i looked in the VM file at the main site and i DONT see any of the extensions from the remote site in the "accounts" folder.....

is this where they should be

 

[tlpeter]

Do you have voice networking turned on ?



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Pepp77]

Yep - that is where they should be. Sometimes you need to restart the voicemail service to make this happen though.

 

[tlpeter]

You could try that




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[kyle1532]

i think im going to upgrade both sites to 5.0 first. we are having some weird issues. some calls will go through, but only one way talk?? after that, calls will stop going through???

i think i will just upgrade and go from there.