Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CDR Question

Status
Not open for further replies.

smaslin

MIS
Apr 1, 2004
52
US
Is it possible with CDR to see extension to extension calls? Currently I can only see outside-in and inside-out calls.

 

Did you make the changes referred to in thread690-916359?

Susan
"People seem not to see that their opinion of the world is also a confession of their character."
Ralph Waldo Emerson (1803 - 1882)
 
I added every extension to the list. So now I get CDR between extensions, and I get CDR from the Audix back to the switch, but it doesnt exactly follow the path. For example, call comes in to main number (4000), goes to auto attendant. CDR data shows date time 2155551212 4000.
Then when person transfers out of the auto attendant to a person's extension, it shows date time 6319 1234

6319=one of our intuity audix ports, we have 6300-6336.

Is there any way to have the Audix show the original caller's information in CDR?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top