CDR Output Question

[smaslin]

I have the CentreVU CMS attached to an EIA port, and I also have data going to an IP address to a Kiwi Syslog Daemon with a transfer to SQL from there. The CDR data seems to be working ok for both systems, however I need to be able to track when an agent ID logs in and when they log out. The CMS has a real-time report that properly shows my test agent logged in and the proper duration, but the Kiwi log shows nothing coming in at the time I log in and out of the phone. Is this something that only the Primary Output on the CDR screen gets or am I missing something?

Thanks!!!

 

[TykeUK]

CMS - Historical/Agent/Login/Logout Skill, this shows agents login/logout times. This is a historical report but is restricted to a certain number of records that are defined in the data storage allocation.
CDR - I'm not aware that CDR can show this information!