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CDR Incoming Name

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YIMMER

IS-IT--Management
Jan 21, 2002
148
CA
Can any one tell me if they can get incoming name on CDR.I have a custom setup but I cant seem to get any incoming names.Any help would be great
 
The only way I have seen Names coming up on a digital display is if I bounce it of a VDN first with a vector routing it to a particular area using an ani step. I have been asked many times if this can be done and cannot find a way around it other than this. I know Avaya Index is bright enough to know if you have programmed a speed dial number with a name, it marries them up and shows the name. You would have though Definity could do it too!
 
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