CDR for internal calls

[camaro67]

Hello all,
I've been asked to record how many internal and external calls a specific ext. gets.I did setup an enhanced trace but that seems to only get outside calls made from the ext, i need to capture all traffic for this ext. thanks for helping!!

 

[SL1M1]

Thats a CLS (Class Of Service) change for specific Extn 'ICDA'
to 'Allow' Internal, but remember your buffer usage

You can capture raw CDR data but you may already have a logging application, OTM/TM Billing etc to capture the data for reports

Cheers!!

 

[camaro67]

Thanks SL1M1
One more question is there a way to set up a traffic report on a specific ext. number? I'm looking for calls answered and unanswered....thanks again!

 

[GHTROUT]

Individial Traffic Measurement by TN is not possible any more. You have to rely on CDR

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Nortel Resources at GHTROUT.com World Famous!
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[SL1M1]

Ditto GHTROUT (Main man)
Remember CDR output is on answered calls and terminations once ICDA is assigned both Internal or External

Buffer&Registers keep an eye on that

Cheers!!

 

[C3rv32a2]

Yo will need an external software to capture that CDR and process it so you can make reports from that info.