cdp calls failing

[phonetech2012]

Incoming cdp calls are redirecting to the Nortel's callpilot asking to input a mailbox. This cdp call is supposed to go over a DID NI2 PRI trunk to a Avaya IPO and ring one of our Avaya sets. If we dial from the Avaya set to Nortel set internally the calls work and same from Nortel to Avaya internally. I tried setting this up as a TIE line but can't get past the CBCR prompt. I had this working as a DID and NI2 on a option 11 but now were trying it on a 81c. Anything come to mind as to why calls are hitting the callpilot? Thanks.

 

[Firebird Scrambler]

I found this record below. I think you need to enable the plugin 205.

Info below can be found on NT ESPL page
Global Plug-In's are available with Release 5.0 and higher:
Note: Package 409 NA or 366 EMEA needs to be purchased and added to the Keycodes to be enable the associated Plug-in's (one time charges)
Plug-in # PEP

Rls 5.0 Global Plug-in PKG 409/366
Rls 5.5
4 02871 & MPLR16651
PI: After dialing LSC followed by DSC, user gets overflow tone (CDP DSP translation) X
12 MPLR08777
PI: Maintenance messages flooding TTY X
14 MPLR09806 & MPLR18064
PI: MCDN-ORIG DN display is preceded with'H' X
22 MPLR10445
PI: DISABLE / ENABLE CWT CONTROL FROM SET X
23 MPLR10558
PI: GIVE CPND ON GROUP CALL X
27 MPLR07549
PIID to DID call intercepts to the Attn. X
35 MPLR12035
PI: ORION lockup prevention (Buffer issues) X
36 MPLR08608 PI: CFW DN not sent with CNI on outgoing 'MFC' DID Call X
39 MPLR10344
PI: ACD Calls will not interflow; calls will not interflow, if calls come via another queue (IN NITE). X
59 MPLR10160 & MPLR23160
Unguarded transfer over MCDN X

201 MPLR08139&MPLR19426: Transfer Outgoing trunk to outgoing Trunk X
202 MPLR18286:
ALLOW 'INST' & 'DNIS' to work together on the same route X
203 MPLR20783:
Allow Loop start to loop start trunk transfer Access to select EMEA Plug-ins X
204 NA
205 MPLR21073
To configure NI2 TIE with 'CBCR=NO'. X
206
MPLR19491 & MPLR19496
'IPC' support enhancements X
207 MPLR23784
This feature allows a user to divert an incoming network call while ringing to divert an incoming network call Press the CFW key once while the set is ringing. X

500 MPLR21979
CS1000E; where CP greeting will be delayed in order to provide sufficient time for the DSPs over virtual trunks to be allocated. This is applicable to virtual trunk call when NHC is used with CP (MPLR18793). X


To List/Enable/Disable these PLUGINs use the following commands

First login to pdt. NB All commands are in lowercase

1. To list status of all PLUGINs plp (PLP)
2. To list status of individual PLUGINs plp # (PLP #) where # is the PLUGIN number 0 - 14
3. To enable PLUGIN ple # (PLE #) where # is the PLUGIN number 0 - 14
4. To disable PLUGIN pld # (PLD #) where # is the PLUGIN number 0 - 14



Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.myfreesites.net

linkedin

 

[phonetech2012]

Thank you for the info. I will definitely look into it. I just tried a work around that seemed to work. I built a acd dn and ncfw'd it over to my Avaya set and the call went through from the outside. Any thoughts as to why this is working?

 

[kstaff22]

Nortel/Avaya has never allowed a tandem DID to DID call going back as far as I can remember and NI2 is always DID, unless you have the plug in or back in earlier releases a patch which will let you call the route type tie. NI2 is for central office connections.
We have been using qsig on the pbx and ESS5 on the IPO for our Nortel/Avaya PBX to IPO integrations.

The calls are intercepting---it sounds like you do not have an attendant console ---so calls are going to the Call Pilot which must be your Nite DN

here is an example

IPO is set up as ESS5



ADAN DCH 146
CTYP MSDL
GRP 1
DNUM 9
PORT 1
DES ipo
USR PRI
DCHL 146
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE NET
CNEG 1
RLS ID **
RCAP COLP
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7

REQ ****
OVL000
>ld 21
PT1000

REQ: prt
TYPE: rdb
CUST 0
ROUT 3

TYPE RDB
CUST 00
ROUT 3
DES IPO
TKTP TIE
NPID_TBL_NUM 0
ESN NO
CNVT NO
SAT NO
IDEF NET
RCLS EXT
VTRK NO
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC ISGF
SBN NO
PNI 00000
NCNA NO
NCRD NO
CHTY BCH
CTYP UKWN
INAC NO
ISAR NO
CPFXS YES
DAPC NO
INTC NO
DSEL VOD
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 71303
TCPP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096


PAGE 002


IENB 5
TFD 0
VSS 0
VGD 6
DRNG NO
CDR NO
VRAT NO
MUS NO
RACD NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR NO

REQ:
DCH: 146 MAINT INDICATION TIME: 15:35:52
COUNTER VALUE
14 255

****
OVL000
>ld 20

PT0000
MARP NOT ACTIVATED

REQ: prt
TYPE: tnb
TN 146 1
SPWD
DATE
PAGE
DES

DES IPO
TN 146 01
TYPE TIE
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 7
RTMB 3 1
B-CHANNEL SIGNALING
TGAR 9
AST NO
IAPG 0
CLS UNR DTN WTA LPR APN THFD HKD
P10 VNL
TKID
DATE 3 JAN 2017

 

[phonetech2012]

Thanks for the reply. I can not set up ISGF, we are restricted. I am able to set this up as a tie with ISIG, and QSIG B on the IPO, but it is still not working. I am fine using the acd dn ncfw'd to the avaya set to get a outside call. We can not get the IPO to dial out using the Nortel PRI's though.
Any set up I do gives me the same DCH error on the tie line which says, Progress: Unable to supply a release signal
I can not find info on this error anywhere.

 

[kstaff22]

have you tried ESS5 on the IPO?

 

[phonetech2012]

yes we have tried ess5. Same issue. Thank you.

 

[MaJo13]

Is the CLS on the Avaya set set for CFXA? Also make sure the ACD DN has MWC no. When I do this I usually use a phantom DN.