Just upgraded to CCV 5.0.23.0
Had an alarm set previously on a hunt group and scripted message going to PC wallboards of the group. Alarm is triggered when available agents hits zero.
The alarm is triggering but no message is being distrubuted to the PC wallboards. Have tried using the destination within alarm trip points and wallboard destination form (which I would prefer to use as the generic for all alarms) however nothing is coming through.
I can send a test message to the wallboards okay.
Thanks,
Had an alarm set previously on a hunt group and scripted message going to PC wallboards of the group. Alarm is triggered when available agents hits zero.
The alarm is triggering but no message is being distrubuted to the PC wallboards. Have tried using the destination within alarm trip points and wallboard destination form (which I would prefer to use as the generic for all alarms) however nothing is coming through.
I can send a test message to the wallboards okay.
Thanks,