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ccCommon.msi
- Thread starter Gadrin
- Start date
Yes, it is a Norton issue. Check your computer thoroughly for viruses/spyware/etc, as a virus trying to disable Norton may cause this issue.
Removing and reinstalling Norton should fix it.
I had this problem with Outlook once, and it turned out to be a new virus that wasn't detected. Since then we've upgraded to SEP 10.x/11, so I haven't seen that problem in a few years.
Removing and reinstalling Norton should fix it.
I had this problem with Outlook once, and it turned out to be a new virus that wasn't detected. Since then we've upgraded to SEP 10.x/11, so I haven't seen that problem in a few years.
MichaelYork
Instructor
Hi Gardin,
This is Mike from the Norton Authorized Support Team responding to your posting.
he "ccCommon.msi" error is related to the Windows installer service, and is most likely affecting your installation of Norton. This behavior can also indicate a possible infection on your system as well.
To resolve this issue, please click on the following link and follow the instructions to re-register the Windows Installer , and to then do a proper uninstall and reinstall of Norton.
Windows Installer fix
After you follow through with the steps in this document, please restart your computer in Windows Safe Mode and then run a Full System Scan with Norton.
Please let me know if this resolves your issue.
Thank you,
Mike
Michael York
Norton Authorized Support Team
Symantec Corporation
This is Mike from the Norton Authorized Support Team responding to your posting.
he "ccCommon.msi" error is related to the Windows installer service, and is most likely affecting your installation of Norton. This behavior can also indicate a possible infection on your system as well.
To resolve this issue, please click on the following link and follow the instructions to re-register the Windows Installer , and to then do a proper uninstall and reinstall of Norton.
Windows Installer fix
After you follow through with the steps in this document, please restart your computer in Windows Safe Mode and then run a Full System Scan with Norton.
Please let me know if this resolves your issue.
Thank you,
Mike
Michael York
Norton Authorized Support Team
Symantec Corporation
- Status