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CC6 Agent License 2

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barry7777

barry7777

Technical User
Joined
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Where, on the CC6 can i see how many agent license i have?
 
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in your historical statistics, under configuration
 
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Which is the agent license? none of them say license. Is it the "Agent Positions" ? or "Configured Agent ID's
 
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You can not trust the value that is assigned in the CCMA as that value is editable. On the CCMS, open the License Manager Configuration application, then click on View Licenses. You agent license count is the value associated with LM_LOC_VOAN if nodal, and LM_NET_VOAN if networked.
 
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P.S.
*** Remember to cancle out of LM, else hitting OK will restart the LM service. ***
 
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