Cash Receipts - New User v 8.0

[Jcfx]

Hello,

We've just started using GP 8.0, and have a question that may be pretty basic, but we are not getting cooperation from our internal training folks on an answer.

Occasionally we have a transaction via our Credit Card machine that leaves us with a negative balance to post.

As such our Payables clerk has been pulling her hair out trying to find out how to post this properly.

Any assistance would be greatly appreciated.

Julie Cox
CR Pro Version 9.2

 

[stef315]

Is it a payment from a customer that is more than their balance? Or, is it a payment from you to a vendor?

 

[RWahlert]

If the payment is great than the customer's balance you can leave the remaining amount as unapplied cash. If the custoemr has another open invoice you could also aplly the remaining amount to that invoice.

Am I understanding this right?