Can't view co-workers schedules using Outlook and Exchange 2000

[ctheve]

I have an odd problem at a client site. There is one user who, when scheduling meetings in Outlook, can't see the available time for the other users in the company. Everyone else seems to be able to see it. We use Exchange 2000 here, and Outlook versions 2000 - 2003. I've gone through as many settings as I can find, but can't find anything related to viewing permissions. I know by default, everywhere else I've been, all calendars have been viewable during scheduling without any special configuration. Any ideas?? Thanks!

 

[ReddLefty]

The only place I can think of that would affect the client side only in Outlook is the Free/Busy Information Options.

In Outlook, Tools, Options, Calendar Options button, Free/Busy Options... button.

From inside, you may set the options. If you have nothing special in your exchange server, then you should not have any URL listed (the checkmark should be off). By default, the other settings should be:

Publish 2 months .. and ..
Update every 15 minutes



"In space, nobody can hear you click..."

 

[ctheve]

I checked those options, ReddLefty, and it's set the same as mine (default). He uses a personal folder for all mail, but I tried using the calendar off the personal folder as well as the one from the Exchange Mailbox itself. Still no dice.

 

[ReddLefty]

He must be using the Exchange Server Services (not Internet Email-POP) in order to be able to see the Free/Busy calendars on the exchange server. If he's using a local PST, their is a possibilty that it's not synchronizing properly.



"In space, nobody can hear you click..."