Can't stop error "Drive D: does not exist or is not accessible"

[bankboysb]

This machine runs Office2000 under XP in a domain and whenever the user tries to open and navigate to a file it throws this error "Drive D: does not exist or is not accessible".

I reinstalled Office because I found that the Office Tools option had been set for "run from CD". I thought for SURE that would fix it, but NOOOooooo. I also tried deleting many instances of d: in the registry to no avail.
Our corporate policy won't allow me to run a registry cleaner on this thing, and I have tried using the msicuu2.exe utility that Microsoft put out. Nothing helps.

Any ideas out there??

 

[ETID]

Try tools>Options>File Locations....see if any or all of these paths are trying to access D:\

 

[bazzert]

Or look for an *.lnk file that refers to the d: drive

 

[bankboysb]

ETID, this has come up once before, and the pathing is totally correct. I suspect this has more to do with Windows being upgraded from 98 to XP, and Office being upgraded from 97 to 2000/2002. ALL the machines in our org that have had these kind of lame problems with Office have ALL been upgraded on multiple levels.

I will try searching for .ink linkages, but I don't know.

Anyone else got $.02 to offer?

 

[Lanmeister]

Hi there.

This was common under DOS (anyone remember what that was??)but not sure if it applies here. The workaround we had was to break the consecutive naming of drives. If you have a C:\ and your CD drive is next in the chain, I often found that I got errors if it was named D:\. Re-assigining drive letters on the CD drive to something, say R:\, fixed the problem.

$0.02 worth??? Let me know.

Lanmeister