Can't run two programs

[sasha44]

Using XP Pro Ie6, Office XP.
When I open 1 program eg. IE, I can't open a second window, both windows close.
If i have Ie open, I can't open applications like system info. Also have the same problems with Email, Iexplorer windows, (can't open link in new window) both close.
I get the error messages sptip. dll or mscft dll.
help
have also tried restore and it doesn't fix the problem.

 

[linney]

316127 - OFFXP: Office XP Alternative User Input Update: January 24, 2002

http://support.microsoft.com/default.aspx?scid=kb;en-us;316127&FR=1&PA=1&SD=HSCH

This update addresses the following error signatures.
App Name App Version Module Name Module Version Offset
--------------------------------------------------------------------------
Winword.exe 10.0.2930.0 sptip.dll 5.1.2409.7 00000000
Outlook.exe 10.0.2627.1 msctf.dll 5.1.2409.8 000224ba

 

[sasha44]

thanks, tried that didn't work. even boted my cd and ran repair but to no avail. any clues???????

 

[linney]

After re-installation (repair) did you reload all your windows updates (and SP1), as they are lost when doing a repair installation?

Have you got the exact error message (if any)?

Check your Event Viewer and see if there are errors or warnings flagged in there.




Some general things to try.


Try Safe Mode (Do you have this problem in Safe Mode?).

Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

 

[sasha44]

<MATCHING_FILE NAME=&quot;Connection Wizard\icwconn2.exe&quot; SIZE=&quot;77824&quot; CHECKSUM=&quot;0x4BF0261D&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Connection Wizard&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;ICWCONN2.EXE&quot; INTERNAL_NAME=&quot;ICWCONN2&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x1A815&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/17/2001 20:49:06&quot; UPTO_LINK_DATE=&quot;08/17/2001 20:49:06&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;Connection Wizard\icwdl.dll&quot; SIZE=&quot;24576&quot; CHECKSUM=&quot;0x30C34852&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Service MIME Mutlipart Download&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;ICWDL.DLL&quot; INTERNAL_NAME=&quot;ICWDL&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x2&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x140B3&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/18/2001 05:35:02&quot; UPTO_LINK_DATE=&quot;08/18/2001 05:35:02&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;Connection Wizard\icwhelp.dll&quot; SIZE=&quot;155648&quot; CHECKSUM=&quot;0xD9B3825A&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Connection Wizard Helper functions&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;icwhelp.dll&quot; INTERNAL_NAME=&quot;icwhelp&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x26C09&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/18/2001 05:35:03&quot; UPTO_LINK_DATE=&quot;08/18/2001 05:35:03&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;Connection Wizard\icwres.dll&quot; SIZE=&quot;61440&quot; CHECKSUM=&quot;0xA488AA92&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Connection Wizard&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;icwres.dll&quot; INTERNAL_NAME=&quot;icwres&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x1AA60&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/18/2001 05:35:05&quot; UPTO_LINK_DATE=&quot;08/18/2001 05:35:05&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;Connection Wizard\icwrmind.exe&quot; SIZE=&quot;24576&quot; CHECKSUM=&quot;0xC9FC9939&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Connection Wizard Reminder&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;ICWRMIND.EXE&quot; INTERNAL_NAME=&quot;ICWRMIND&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0xEF6D&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/17/2001 20:48:19&quot; UPTO_LINK_DATE=&quot;08/17/2001 20:48:19&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;Connection Wizard\icwtutor.exe&quot; SIZE=&quot;73728&quot; CHECKSUM=&quot;0xF945F7EB&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Connection Wizard&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;icwtutor.exe&quot; INTERNAL_NAME=&quot;icwtutor&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x16B27&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/17/2001 20:49:08&quot; UPTO_LINK_DATE=&quot;08/17/2001 20:49:08&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;Connection Wizard\icwutil.dll&quot; SIZE=&quot;45056&quot; CHECKSUM=&quot;0xE48F22C8&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Connection Wizard&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;icwutil.dll&quot; INTERNAL_NAME=&quot;icwutil&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x12C82&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/18/2001 05:35:06&quot; UPTO_LINK_DATE=&quot;08/18/2001 05:35:06&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;Connection Wizard\inetwiz.exe&quot; SIZE=&quot;20480&quot; CHECKSUM=&quot;0x8E84A1F3&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Connection Wizard&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;INETWIZ.EXE&quot; INTERNAL_NAME=&quot;INETWIZ&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0xED78&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/17/2001 20:49:10&quot; UPTO_LINK_DATE=&quot;08/17/2001 20:49:10&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;Connection Wizard\isignup.exe&quot; SIZE=&quot;16384&quot; CHECKSUM=&quot;0xF8AB8D6E&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Signup&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;ISIGNUP.EXE&quot; INTERNAL_NAME=&quot;ISIGNUP&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x443C&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/17/2001 20:48:46&quot; UPTO_LINK_DATE=&quot;08/17/2001 20:48:46&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;Connection Wizard\trialoc.dll&quot; SIZE=&quot;40960&quot; CHECKSUM=&quot;0x68F70073&quot; BIN_FILE_VERSION=&quot;6.0.2600.0&quot; BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; PRODUCT_VERSION=&quot;6.00.2600.0000&quot; FILE_DESCRIPTION=&quot;Internet Connection Wizard Trial Reminder Helper&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2600.0000 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;trialoc.dll&quot; INTERNAL_NAME=&quot;trialoc&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x198FE&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2600.0&quot; LINK_DATE=&quot;08/18/2001 05:36:03&quot; UPTO_LINK_DATE=&quot;08/18/2001 05:36:03&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;IE Uninstall\w2kexcp.exe&quot; SIZE=&quot;33280&quot; CHECKSUM=&quot;0xB6AD06CB&quot; BIN_FILE_VERSION=&quot;6.0.2800.1106&quot; BIN_PRODUCT_VERSION=&quot;6.0.2800.1106&quot; PRODUCT_VERSION=&quot;6.00.2800.1106&quot; FILE_DESCRIPTION=&quot;Microsoft Internet Explorer Windows2000 Installer&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2800.1106&quot; ORIGINAL_FILENAME=&quot;W2KExcp.EXE&quot; INTERNAL_NAME=&quot;W2KExcp&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0xAA25&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2800.1106&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2800.1106&quot; LINK_DATE=&quot;08/29/2002 11:23:44&quot; UPTO_LINK_DATE=&quot;08/29/2002 11:23:44&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;PLUGINS\NPDocBox.dll&quot; SIZE=&quot;225280&quot; CHECKSUM=&quot;0x37ED28B7&quot; BIN_FILE_VERSION=&quot;1.0.30.95&quot; BIN_PRODUCT_VERSION=&quot;1.0.30.95&quot; PRODUCT_VERSION=&quot;1.0.30.95&quot; FILE_DESCRIPTION=&quot;InterTrust Redemption Wizard&quot; COMPANY_NAME=&quot;InterTrust Technologies Corporation, Inc.&quot; PRODUCT_NAME=&quot;InterTrust Redemption Wizard&quot; FILE_VERSION=&quot;1.0.30.95&quot; ORIGINAL_FILENAME=&quot;NPDocBox.dll&quot; INTERNAL_NAME=&quot;WIZPLUGIN&quot; LEGAL_COPYRIGHT=&quot;Copyright © 2000, 2001 InterTrust Technologies Corporation, Inc., Santa Clara, CA.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x4&quot; VERFILETYPE=&quot;0x2&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x0&quot; LINKER_VERSION=&quot;0x0&quot; UPTO_BIN_FILE_VERSION=&quot;1.0.30.95&quot; UPTO_BIN_PRODUCT_VERSION=&quot;1.0.30.95&quot; LINK_DATE=&quot;01/30/2001 21:10:00&quot; UPTO_LINK_DATE=&quot;01/30/2001 21:10:00&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;PLUGINS\nppdf32.dll&quot; SIZE=&quot;103312&quot; CHECKSUM=&quot;0xF6E8C293&quot; BIN_FILE_VERSION=&quot;5.0.0.327&quot; BIN_PRODUCT_VERSION=&quot;5.0.0.0&quot; PRODUCT_VERSION=&quot;5.0.0.0&quot; FILE_DESCRIPTION=&quot;Adobe Acrobat Plug-In Version 5.00 for Netscape&quot; COMPANY_NAME=&quot;Adobe Systems Inc.&quot; PRODUCT_NAME=&quot;Adobe Acrobat&quot; FILE_VERSION=&quot;5.0.0.2001031500&quot; ORIGINAL_FILENAME=&quot;NPPDF32.DLL&quot; LEGAL_COPYRIGHT=&quot;Copyright 1984-2001 Adobe Systems Incorporated and its licensors. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x10001&quot; VERFILETYPE=&quot;0x2&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x1D8EA&quot; LINKER_VERSION=&quot;0x0&quot; UPTO_BIN_FILE_VERSION=&quot;5.0.0.327&quot; UPTO_BIN_PRODUCT_VERSION=&quot;5.0.0.0&quot; LINK_DATE=&quot;03/15/2001 12:56:07&quot; UPTO_LINK_DATE=&quot;03/15/2001 12:56:07&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;PLUGINS\npvmidi.dll&quot; SIZE=&quot;77824&quot; CHECKSUM=&quot;0x39EBD666&quot; BIN_FILE_VERSION=&quot;1.0.0.1&quot; BIN_PRODUCT_VERSION=&quot;1.0.0.1&quot; PRODUCT_VERSION=&quot;1, 0, 0, 1&quot; FILE_DESCRIPTION=&quot;vanBasco's Karaoke Player Plug-in&quot; COMPANY_NAME=&quot;vanBasco Software&quot; PRODUCT_NAME=&quot;vanBasco's Karaoke Player Plug-in&quot; FILE_VERSION=&quot;1, 0, 0, 1&quot; ORIGINAL_FILENAME=&quot;npvmidi.dll&quot; INTERNAL_NAME=&quot;npvmidi&quot; LEGAL_COPYRIGHT=&quot;Copyright (c) vanBasco Software&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x2&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x0&quot; LINKER_VERSION=&quot;0x0&quot; UPTO_BIN_FILE_VERSION=&quot;1.0.0.1&quot; UPTO_BIN_PRODUCT_VERSION=&quot;1.0.0.1&quot; LINK_DATE=&quot;07/07/2001 22:02:14&quot; UPTO_LINK_DATE=&quot;07/07/2001 22:02:14&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
<MATCHING_FILE NAME=&quot;W2K\expinst.exe&quot; SIZE=&quot;23552&quot; CHECKSUM=&quot;0x98D31F1&quot; BIN_FILE_VERSION=&quot;6.0.2800.1106&quot; BIN_PRODUCT_VERSION=&quot;6.0.2800.1106&quot; PRODUCT_VERSION=&quot;6.00.2800.1106&quot; FILE_DESCRIPTION=&quot;Microsoft Internet Explorer Windows2000 Installer&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;6.00.2800.1106&quot; ORIGINAL_FILENAME=&quot;W2KExcp.EXE&quot; INTERNAL_NAME=&quot;W2KExcp&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x1&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x15630&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;6.0.2800.1106&quot; UPTO_BIN_PRODUCT_VERSION=&quot;6.0.2800.1106&quot; LINK_DATE=&quot;08/29/2002 11:23:45&quot; UPTO_LINK_DATE=&quot;08/29/2002 11:23:45&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
</EXE>
<EXE NAME=&quot;sptip.dll&quot; FILTER=&quot;GRABMI_FILTER_THISFILEONLY&quot;>
<MATCHING_FILE NAME=&quot;SPTIP.dll&quot; SIZE=&quot;256000&quot; CHECKSUM=&quot;0x5064FFE8&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0x44691&quot; LINKER_VERSION=&quot;0x50001&quot; LINK_DATE=&quot;08/18/2001 05:37:05&quot; UPTO_LINK_DATE=&quot;08/18/2001 05:37:05&quot; />
</EXE>
<EXE NAME=&quot;kernel32.dll&quot; FILTER=&quot;GRABMI_FILTER_THISFILEONLY&quot;>
<MATCHING_FILE NAME=&quot;kernel32.dll&quot; SIZE=&quot;926720&quot; CHECKSUM=&quot;0x6262EEA5&quot; BIN_FILE_VERSION=&quot;5.1.2600.0&quot; BIN_PRODUCT_VERSION=&quot;5.1.2600.0&quot; PRODUCT_VERSION=&quot;5.1.2600.0&quot; FILE_DESCRIPTION=&quot;Windows NT BASE API Client DLL&quot; COMPANY_NAME=&quot;Microsoft Corporation&quot; PRODUCT_NAME=&quot;Microsoft® Windows® Operating System&quot; FILE_VERSION=&quot;5.1.2600.0 (xpclient.010817-1148)&quot; ORIGINAL_FILENAME=&quot;kernel32&quot; INTERNAL_NAME=&quot;kernel32&quot; LEGAL_COPYRIGHT=&quot;© Microsoft Corporation. All rights reserved.&quot; VERFILEDATEHI=&quot;0x0&quot; VERFILEDATELO=&quot;0x0&quot; VERFILEOS=&quot;0x40004&quot; VERFILETYPE=&quot;0x2&quot; MODULE_TYPE=&quot;WIN32&quot; PE_CHECKSUM=&quot;0xE8792&quot; LINKER_VERSION=&quot;0x50001&quot; UPTO_BIN_FILE_VERSION=&quot;5.1.2600.0&quot; UPTO_BIN_PRODUCT_VERSION=&quot;5.1.2600.0&quot; LINK_DATE=&quot;08/18/2001 05:33:02&quot; UPTO_LINK_DATE=&quot;08/18/2001 05:33:02&quot; VER_LANGUAGE=&quot;English (United States) [0x409]&quot; />
</EXE>
</DATABASE>

 

[linney]

SPTIP.dll From SP1 (Properties)

230 KB (235,520 bytes) 5.1.2600.1106 (xpsp1.020828-1920)


Your size is indicated as 256 kb, don't know if this is relevant. Was hoping for some error message (if any).

 

[sasha44]

Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

AppName: outlook.exe AppVer: 10.0.2627.1 ModName: msctf.dll
ModVer: 5.1.2600.0 Offset: 0000a966

 

[sasha44]

This is the error when I try to open 2 iexplorer windows

AppName: iexplore.exe AppVer: 6.0.2600.0 ModName: msctf.dll
ModVer: 5.1.2600.0 Offset: 0000a966

 

[linney]

If you haven't installed SP1 you could try installing that.

This sometimes works if IE is causing a fault because DLL's have become unregistered.

Run each of the following from start/run: Press OK after each entry.

regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll


It wont do any harm to add sptip.dll and mscft.dll to that list too.

 

[sasha44]

I can't register the l2 problem files.
It says LoadLibrary failed. cannot find the specified module

 

[linney]

Have you tried uninstalling Office then re-installing it. Check to see how IE and the other programs behave without Office installed. I vaguely recall seeing something about a recent Office update from 4th December. Might pay you to check the Office update site too.

 

[sasha44]

one thing I did find in the registry (not that I am very confident about meddling with it) is that I have
msctf(2)dll, amd mscft dll should I have the one with (2) on it
thanks for your ongoing help

 

[linney]

The brackets are just a way windows diferentiates between duplicate file names.

320167 - HOW TO: Rename Multiple Files in Windows XP with Windows Explorer

http://support.microsoft.com/default.aspx?scid=kb;en-us;320167&FR=1&PA=1&SD=HSCH

 

[sasha44]

I have applied sp1 to xp and updated my officexp also.

 

[linney]

Have you tried your luck at the Office forum?

forum68

 

[sasha44]

sorry I can't mark your tips as helpful, cause it opens in another window and of course, they both close. I will try the office forum and see how I go there.

 

[sasha44]

Found It!
It was the alternative user input date.
I removed the US keyboard layout and the Us speech, handwriting recognition utilities.
As I am an Aussie, I had all the Australian Layouts and speech recognition.
Thanks for all your help.

 

[linney]

Thanks for the information.