Can't restore configuration

[slider5]

I am trying to do disaster recovery for my v6.5 Raptor firewall. I am following the instructions per the Symantec "Moving SG configurations from an existing to a new firewall platform on Windows NT 2000". We are running NT 4.0.

After I follow these procedures to a tee, and start the Raptor service again, the MMC tries to open but doesn't and ends up as "Not responding".

 

[slider5]

In addition to the above posting, what could be causing this? Note: The volume ID of this recovery host is the same as the production box.

 

[kmills]

Slider5,
I encountered the same problem so I went to a command prompt and typed rempass. Configure rempass for 127.0.0.1 to remoted manage and put in your password. That should allow you to access the RMC.