Can't read .wav audio files manually from F:\Calls partition of Nortel Recorder Server

[Optman]

Hi all

we have issue with Nortel Viewer Rls 6.0 that we can't install it and make it operational yet, and we can see the files .wav record in the F:\call partition of Recorder Server, but when we try to read this files directly through any media player we got error (you must download a specified codec...)

Please is there any way to read this records manually until we install the viewer (search & reply) application ?


Help......


Thanks & Regards

 

[one234]

Hi,

As far as I know the answer is no you can't. As far as I could determine the files are "encrypted" or something like that. Tried a few codec packs and none of them could play the files.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...