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can't print from ALL HP printers

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seamus19

IS-IT--Management
Mar 10, 2003
37
CA
I need some help. For some unknown reason the entire domain with 15 HP different printers cannot print. First it was just one printer then a few NOW its ALL printer. I havae set printers up with tcp/ip port. Checked IP OK picking up DNS see's the server, Checked the mac address this OK. but when you try to print error message just says "test page failed to print" and NOTHING else. nothing in the queue. Have tried reinstalling printers from scratch, giving new tcp/ip port. Copied spoolsv.exe from another server, nothing. Rebooted server, nothing. You can install printer on workstation,it see's it on the server, but once you try a test page nothing. Now i am thinking a virus, but our virus checker is not picking up anything. Critical updates all up to date on server.
If someone could help I would appreciate this. Cause NO ONE can print. thanks in advance
 
forgot to mention, 2000 server, workstations 2k and 95
 
yes I can
i can ping the printer from the workstation
What i have done now for a temp fix is install the printer on a workstation and shared it. This is so the admin can print. But this is only a temp fix and it works???
 
Any firewall problems between the server and the printers? Can you telnet to the port that the printers are listening on? Off the top of my head, I can't remember what the port is. If you port scan the printer you should be able to see it open.

Perhaps the builtin firewall got activated by accident somehow?

Denny

Between the ESP=ON and the RUM (Read Users Mind) upgrade, I'm ready to go.
 
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