Personally, I prefer to use my WinSPM programming cable combo into the Merlin Messaging RS-232 port (topmost port on the blade). As Tommy pointed out, you'll need a terminal emulator like HyperTerminal, ProComm or TinyTERM. I believe you strap the COM port to 9600, N, 8, 1 but I could be mistaken--it might be 4800. You'll know when you've got it right because you'll get an intelligible prompt after hitting the <RETURN> key.
There is a way to dial in and get the same information, but I won't go over that here.
Login with the same sysadmin password that you would normally use when administering through touchtone. Choose option #2 for Mailbox Reports, then "*" to run a report on all mailboxes.
In my screen capture below, you'll notice that I found one mild and one heavy offender in my client's MerMSG: 6013 has 24 messages totaling 899 seconds or 14 minutes and 59 seconds, while 6018 is about ready to hit the 20 minute mailbox limit with his/her 46 messages totaling 1170 seconds or 19 minutes and 30 seconds.
Welcome to MERLIN Messaging
Login: sysadmin
Password: Login successful... one moment please...
MERLIN MESSAGING Release 2.0.20 23:43 1-Feb-2009
This system is restricted to authorized users for legitimate business
purposes. Unauthorized access or modification of this system or the data
contained therein is a violation of the law.
================================ OPTIONS ====================================
1. System Configuration 5. Backup Messaging System
2. Mailbox Report 6. Restore Messaging System
3. Change Password 7. Log Off and Exit
4. Restart Messaging System
Enter an Option Number: 2
Enter individual Extension Number or * for all extensions and RETURN.
Press RETURN by itself to get back to Options Menu: *
MERLIN MESSAGING Release 2.0.20 23:43 1-Feb-2009
===========================================================================
This report lists the number of saved messages, their duration and the time they
were recorded in the mailbox and the message type, if applicable.
===========================================================================
Extension 1430:
Number of Messages: 1
Mess. Recorded Length Status Type
No. Date Time (Sec) (Old or New) (Priority,Private,
Return,Acknowlegde)
=== ====== ===== ====== =========== =============================
1 23-Jan 09:36 38 Old
Mess. Recorded Length Status Type
No. Date Time (Sec) (Old or New) (Priority,Private,
Return,Acknowlegde)
=== ====== ===== ====== =========== =============================
1 27-Jan 13:16 12 Old
2 20-Jan 15:09 30 Old
3 28-Jan 13:48 33 Old
Extension 1456:
Number of Messages: 0
Extension 1461:
Number of Messages: 0
Extension 1490:
Number of Messages: 5
Mess. Recorded Length Status Type
No. Date Time (Sec) (Old or New) (Priority,Private,
Return,Acknowlegde)
=== ====== ===== ====== =========== =============================
1 19-Jan 15:11 29 Old
2 22-Jan 09:38 76 Old
3 26-Jan 08:54 24 New
4 22-Jan 10:07 19 Old
5 26-Jan 09:19 54 New
Extension 1400:
Number of Messages: 0
Extension 1500:
Number of Messages: 0
Extension 6119:
Number of Messages: 0
Extension 6011:
Number of Messages: 0
Extension 6012:
Number of Messages: 0
Extension 6013:
Number of Messages: 24
Mess. Recorded Length Status Type
No. Date Time (Sec) (Old or New) (Priority,Private,
Return,Acknowlegde)
=== ====== ===== ====== =========== =============================
1 6-Nov 13:42 86 Old
2 7-Nov 09:07 64 Old
3 20-Nov 13:49 47 Old
4 11-Nov 11:39 21 Old
5 3-Dec 11:56 22 Old
6 29-Dec 10:39 30 Old
7 2-Dec 16:31 52 Old
8 4-Dec 08:26 51 Old
9 30-Dec 10:19 59 Old
10 2-Jan 12:49 20 Old
11 5-Jan 10:22 35 Old
12 5-Jan 14:24 28 Old
13 6-Jan 11:15 26 Old
14 7-Jan 09:56 56 Old
15 7-Jan 11:45 31 Old
16 15-Oct 14:41 9 Old
17 20-Oct 13:34 5 Old
18 30-Oct 08:53 16 Old
19 21-Oct 09:51 47 Old
20 27-Oct 11:00 42 Old
21 31-Oct 11:12 30 Old
22 8-Dec 10:33 44 Old
23 11-Dec 12:21 32 Old
24 15-Dec 11:28 46 Old
Extension 6018:
Number of Messages: 46
Mess. Recorded Length Status Type
No. Date Time (Sec) (Old or New) (Priority,Private,
Return,Acknowlegde)
=== ====== ===== ====== =========== =============================
1 26-Jul 09:01 50 New
2 3-Aug 09:18 28 New
3 4-Aug 09:19 42 New
4 4-Aug 12:59 36 New
5 19-Aug 10:35 23 New
6 20-Aug 11:14 26 New
7 5-Sep 08:53 20 New
8 28-Nov 09:06 43 New
9 16-Dec 08:26 22 New
10 18-Dec 09:00 16 New
11 4-Jan 08:05 46 New
12 11-Jan 11:28 24 New
13 15-Feb 14:08 21 New
14 13-Mar 15:58 31 New
15 28-Mar 09:42 19 New
16 5-Apr 10:50 23 New
17 5-Apr 16:36 3 New
18 18-Apr 09:46 65 New
19 18-May 14:01 22 New
20 22-Jun 09:12 32 New
21 18-Jul 13:47 9 New
22 4-Aug 15:34 11 New
23 4-Sep 09:05 33 New
24 14-Sep 09:53 11 New
25 18-Sep 10:54 9 New
26 26-Nov 10:58 7 New
27 28-Nov 14:05 21 New
28 14-Dec 15:45 35 New
29 21-Dec 16:06 34 New
30 9-Jan 19:12 11 New
31 19-Jan 19:13 5 New
32 25-Feb 07:57 27 New
33 20-Mar 12:41 41 New
34 31-Mar 08:41 41 New
35 7-Apr 15:32 21 New
36 9-Apr 09:07 17 New
37 10-Apr 13:12 40 New
38 11-Apr 11:05 26 New
39 15-Apr 21:10 25 New
40 25-Apr 16:35 20 New
41 29-Apr 15:47 9 New
42 29-Apr 15:49 21 New
43 16-Jun 09:05 44 New
44 17-Jun 16:54 9 New
45 12-Jul 09:51 7 New
46 28-Jul 16:07 44 New
Tim Alberstein
