can't export address book

[confusedlady]

I am trying to export my address book (from OE) as a .csv file to import in another program. When creating the file in OE, it would appear everything went OK (get little message that it completed), but the file is nowhere! I don't understand....... confusedlady

 

[smah]

Not sure what version you have (or if it makes a difference), but if I don't specify a path, OE 6 creates the file in My Documents.

 

[confusedlady]

Nope. That's where version 5.5 (mine)defaults, too, I think, but I did a find for any .csv file anywhere on HD, and none is there.

I know I haven't done this in a while (not often I need to), so probably not with this version, but I never had problem before... confusedlady

 

[prscott]

OK try the following

when you go the Export ensure select all the options from the address book to export even if you dont need them , check where you are exporting from and too. I have just sent it to the desk top and have now imported it back in Outlook.

If it keeps up mail again

 

[confusedlady]

Thanks prscott. I'll try it over the weekend, since it's my home PC that's the problem. I have a lot of e-mail accounts, and it's a pain adding the same people to all those address books.... confusedlady

 

[confusedlady]

I didn't forget abou this, but I just got around to it over the weekend. It turns out that for each identity, I didn't have any contacts or address book. They were all under "shared contacts". I don't know how I specified it that way, though. Anyway, once I copied the same addresses to the contacts, I had no problem.

Currently I have 4 e-mail accounts with my phone company's DSL, and in a few weeks switching to cable access. I was trying to transfer the addresses easily. Figure if I export the book now and just import it after the switch, that will be easy, and I'll have all the addresses I always did.

If anyone has any tips for switching easily, feel free to post away

Melissa confusedlady