can't dial 311 2

[uthorns]

On our opt 11c...

When we dial 311 we get a pause then busy.

I was going to add an spn but it won't let me, I guess because there is already a nxx of 311.

911 is built as a spn and works fine, should I remove the 311 nxx and then build a spn of 311, if so how do I remove? Is there something I can do to get it to work the way it's currently set? Any other suggestions? I'll post some prints below. Thanks.

TYPE nxx

NXX 311

NXX 311
RLI 0
SDRR NONE
ITEI NONE


TYPE spn

SPN 011
FLEN 0
INPL NO
RLI 1
SDRR NONE
ITEI NONE

SPN 11
FLEN 0
RLI 2
SDRR NONE
ITEI NONE

SPN 1411
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 1800
FLEN 0
INPL NO
RLI 0
SDRR NONE
ITEI NONE

SPN 1855
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 1866
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 1877
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 1888
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 911
FLEN 0
INPL NO
RLI 0
SDRR NONE
ITEI NONE

 

[PERRYPJ]

REMOVE THE NXX OF 311, 311 WILL NEVER BE A NXX. THEN ADD IT TO THE SPN.AS A NXX IS WAITING FOR THE OTHER 4 DIGITS.

OLD ROLMEN WORKING ON NORTELS

 

[jamie2]

REQ out
CUST 0
FEAT net
TRAN ac1
TYPE nxx
NXX 311
NXX (Carriage Return)