Can't add default route on NGX

[mfoc]

I've tried through the web interface and CLI on the box. it accepts the command both ways - no error - it just never shows up after I hit Enter or Apply.

Checkpoint support seems stumped - it's been like 3 weeks since I submitted the support request.

Any suggestions? Has anyone run into this before?

 

[mfoc]

I figured I'd at least follow up to my own post so maybe the next guy who has this issue will have a clue - althought the solution was pretty stupid, I must admit.

After like 4 weeks of working with Checkpoint on this, the solution came down to simply rebooting the box. Yep, that's it - worked like a charm after that.....

To elaborate on the original problem, we couldn't get a default route to add into the config, BUT, it was only a default route to a particular network. if we tried to add a default route to a different network, it went in just fine..... Officially certified by CP as being "weird"

 

[ROUTERKID1]

I would try that before calling support. Wastes time on stupid mistakes