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Cannot use remote assistance

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precioustony

precioustony

Technical User
Jun 23, 2004
46
GB
I have enabled remote assistance through a group policy in our AD domain but I cannot access some systems using remote assistance. I can access some machines

On some systems, when i tried to provide remote assistance to some users the system behaves as if am using remote desktop, it presents me with a login prompt and logs out the user if i log in. As you know remote assistance should allow me access to the users desktop after getting permission from the user, just like VNC.

anyone experience this before? Pls help

thanks
 
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