Cannot use PCAnywhere through ISA

[godcom]

I am trying to get a user to be able to use PC Anywhere from the internet. I have bound an external IP address to the ISA external NIC, opened the UDP and TCP ports as required and published the service. However the user still cannot logon at all.

any ideas?

 

[nootgevallen]

First of all you have to create 4 protocol definitions:

· PC-Anywhere-1 : 5631 - TCP - Inbound
· PC-Anywhere-2 : 5631 - UDP - Receive-Send
· PC-Anywhere-3 : 5632 - TCP- Inbound
· PC-Anywhere-4 : 5632 - UDP - Receive-Send

Mayby the user has a firewall?