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cannot open a file in outlook - help

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new57

Programmer
Nov 3, 2001
17
US
i recently converted a client to exchange. user "B" gets a copy of all of user "A" messages. One of these messages is a forward of the fax machine with an attachment called image.tif

As such there are many messages with the image.tif attachment.

Whenever user B tries to open this attachment the following error occurs:

[cant create file: image.tif. right click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder.]

HELP...this only occurs with this attachment name only. all other .tif files open and I have tried everything including recreating the exchange mail box.

BTW.. user A can open these just fine

thanks in advance


 
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