Cannot move a Mailbox form ES 5.5 to ES03

[ITJam]

Hi guys! I'm having a prob w/ a new user/mailbox that was set up in 2003 AD, and maibox set up on ES 5.5. The mail is working fine now while in 5.5 (using Outlook 03). I want to move the mailbox to our new ES 03 but when I right click the mailbox in System Manager there are no options except for Help for this user only. Some background: originally set the user up on ES 03 but e-mail was not functioning totally(could not receive internal or external mail), so I deleted user and mailbox & started again w/ set up on ES 5.5. I read somewhere about "deleted item retention time" when user is mail enabled, default being 30 days...dont have a clue where to start here...very new and green...thanks for any suggestions

 

[wmichael]

Do you have the active directory connector installed on your ES03 box? Are the servers in the same organization? What OS is the 5.5 Exchange server running on?

~wmichael

"small change can often be found under seat cushions

 

[ITJam]

Yes AD connector is installed, Yes, same organization, 5.5 is running on an NT 4 sp6a box...

 

[ITJam]

Also, anyone who has a mailbox moved to the new ES03 cannot send messages to the new user on the old ES55...but can receive from that 5.5 user/mailbox...

 

[wmichael]

Hmm... sounds like your routes. Are you using any filtering options?

~wmichael

"small change can often be found under seat cushions

 

[ITJam]

Yes it does sound like routing...unfortunately I am out on medical leave right now but will forward it on, maybe someone can take care of this while I'm out! Thanks for the idea...