Cannot access network files in OE6

[rhyno2k]

Hi,


One of my users keeps getting errors when he tries to click on links ton network files. An engineer will e-mail a link to a drawing on the network to his manager for review. It will read something like:

"Bossman, here's the drawing. LMK what you think.
\\mycompany\drawings\PART001.dwg"

All flavours of Outlook (and some others using OE!) can interpret this as a network link and launch the file properly using the registered viewer. OE lights this up as a link as well -- shows up as "file://\\mycompany\drawings\PART001.dwg" when hovering over the link.

However, Bossman can't see the files. He gets a "you do not have permissions to..." blah blah, when he tries to open the file -- which is bogus coz he's the Bossman and has all the permissions (Domain admin!).

How can I make Bossman happy?

(Engineers all use Outlook 2000/2003)


Thanks!

 

[smah]

First, I would try reinstalling the ACAD viewer software and make sure the file association for .dwg is correct on that machine.