Cannot Access Logon pages.

[jspelthorne]

Hi Every 1,
I have a user that has brought there PC in from home for me to take alook at there problem. The problem is that every time you try to logon using IE 6.0 (XPSP2) though a web site for Email ie hotmail or personal banking, basically where every there is a logon box, you are directed to the default web page of "The Page Cannot Be Displayed" I have check and compared all security and internet setings for this with a working PC and all seems to be the same? Inputing user name and password is ok but after this it takes you to the "The Page Cannot Be Displayed".

O/S XP Home edition SP2. IE 6.0

Can Any one help

Thank you J.

 

[torturedmind]

have you considered looking at the user profiles? we had the same prob before and solved it by changing some things in the user profiles.

hope this will lead you to a solution. peace!

kilroy
philippines

"If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get one million miles to the gallon, and explode once a year, killing everyone inside."

 

[jspelthorne]

Tried Creating a new user with a fresh profile, but still have the problem!
Looked though threads and found this

http://support.microsoft.com/defaul...crosoft.com/default.aspx?scid=kb;EN-US;156568

Followed all steps, still problem.

Thanks for the help anyway.

J.

 

[agrappe]

Have you checked for spyware? Dll injection can be really difficult to track down sometimes.

http://www.webroot.com

 

[jspelthorne]

I have checked for spyware using adaware and spybot, found loads of nastys and removed them all and still the problem.

I'll try with the program from the link.

Thank you

J.

 

[agrappe]

You might research some of the spyware that you found. I have found that spyware removal tools sometimes leave IE messed up even though the spyware files have been removed. You might find detailed removal/uninstallation instructions. I removed a search bar once on my wife's computer with spybot that left IE crippled until I found the unistall that unregistered an injected .dll. These folks are ruthless.