Hi,
I have a really annoying problem which I have been trying to solve for myself over the last few days now. I can't access my email from microsoft outlook. When I start outlook from the Administrator account, it says:
"Cannot start Microsoft Outlook. Outlook could not start because a data file to send and receive mail could nbot be found. To add a file, such as a personal folder file, double-click the Mail icon in Windows Control Panel."
When I try to access my personal email from my own account, Outlook gives the error with the title 'Connecting To Microsoft Exchange Server':
"Your Microsoft Exchange Server is unavailable." with options to Retry, Work Offline or Cancel.
Obviously, retry does nothing, otherwise I would not need to post here =/
Upon clicking Work Offline, it kindly gives me another error message which tells me that it "Cannot start Microsoft Outlook. Your profile is not configured."
The problem lies herein. I cannot configure my profile through the control panel->mail and account setup options because my computer does not want to verify the existence of the exchange 2000 server.
So that is what has been happening. Now, a little history as to the cause(s) for the problems I am encountering.
I was running win2k with sp4 on a PII 450 (i think). This computer is on a domain, which I have admin access to, using small business server 2000, and the server runs exchange 2000. I decided to upgrade my workstation to something a little faster. I ghosted the hard drive onto another and stuck it into the 'new' machine, without much success in terms of booting. I fixed this by doing a full repair using the win2k CD. The install process did not go 100% smoothly. The first strange thing to occur was that it asked me for a setup file for maximiser (a CRM program i have installed). This is usually found on the file server, but obviously the network functionality of the setup program could not locate it. I copied what setup wanted onto a CD and fed that to it and it was happy once again. Almost immediately, however, it gave a really ugly message:
"(title:COM+ Setup Error) Sub-component COM+ raised an exception while processing the OC_COMPLETE_INSTALLATION setup message... blah blah blah" This message can be found on MS knowledge base, KB246499.
I followed microsoft's instructions to fix this problem after installation finished but to no avail.
Originally I suspected that it could be because I did not properly join the computer to the domain. I unjoined by making my computer part of a workgroup, restarted, then rejoined, but still no outlook.
I plugged my original machine back in (which now was definitely not part of the domain as I had deleted the computer account from the server), and joined the domain. Outlook starts up without a hitch.
I deleted the new computer's account from the server, and joined the domain using exactly the same steps as i had just done for my old computer, and still no outlook.
I have searched far and wide, and I have exhausted pretty much every idea I can think of. If you can help, I will grovel at your feet...
Of course, feel free to ask for any more info you may need to know.
Thanks in advance.
--Victor Li, JSR Systems Solutions, Australia
I have a really annoying problem which I have been trying to solve for myself over the last few days now. I can't access my email from microsoft outlook. When I start outlook from the Administrator account, it says:
"Cannot start Microsoft Outlook. Outlook could not start because a data file to send and receive mail could nbot be found. To add a file, such as a personal folder file, double-click the Mail icon in Windows Control Panel."
When I try to access my personal email from my own account, Outlook gives the error with the title 'Connecting To Microsoft Exchange Server':
"Your Microsoft Exchange Server is unavailable." with options to Retry, Work Offline or Cancel.
Obviously, retry does nothing, otherwise I would not need to post here =/
Upon clicking Work Offline, it kindly gives me another error message which tells me that it "Cannot start Microsoft Outlook. Your profile is not configured."
The problem lies herein. I cannot configure my profile through the control panel->mail and account setup options because my computer does not want to verify the existence of the exchange 2000 server.
So that is what has been happening. Now, a little history as to the cause(s) for the problems I am encountering.
I was running win2k with sp4 on a PII 450 (i think). This computer is on a domain, which I have admin access to, using small business server 2000, and the server runs exchange 2000. I decided to upgrade my workstation to something a little faster. I ghosted the hard drive onto another and stuck it into the 'new' machine, without much success in terms of booting. I fixed this by doing a full repair using the win2k CD. The install process did not go 100% smoothly. The first strange thing to occur was that it asked me for a setup file for maximiser (a CRM program i have installed). This is usually found on the file server, but obviously the network functionality of the setup program could not locate it. I copied what setup wanted onto a CD and fed that to it and it was happy once again. Almost immediately, however, it gave a really ugly message:
"(title:COM+ Setup Error) Sub-component COM+ raised an exception while processing the OC_COMPLETE_INSTALLATION setup message... blah blah blah" This message can be found on MS knowledge base, KB246499.
I followed microsoft's instructions to fix this problem after installation finished but to no avail.
Originally I suspected that it could be because I did not properly join the computer to the domain. I unjoined by making my computer part of a workgroup, restarted, then rejoined, but still no outlook.
I plugged my original machine back in (which now was definitely not part of the domain as I had deleted the computer account from the server), and joined the domain. Outlook starts up without a hitch.
I deleted the new computer's account from the server, and joined the domain using exactly the same steps as i had just done for my old computer, and still no outlook.
I have searched far and wide, and I have exhausted pretty much every idea I can think of. If you can help, I will grovel at your feet...
Of course, feel free to ask for any more info you may need to know.
Thanks in advance.
--Victor Li, JSR Systems Solutions, Australia
