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Can you set up the equivalent of 3 Coverage Paths? 3

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m0zart01

Technical User
Aug 13, 2004
136
US
I have several users configured with two cov paths and allow them to change it when needed.

The first usually points to their desk phone.

The second points to their Cell.

I looking for the possibility to have a third number in play. (for example their home number)


I tried searching this forum, but was not able to pin point a solution.

Thank you.
 
Possibly a time of day routing and maybe xmobile/ec500 combo?

In the future everything will work...
 
You also might want to check telecommuting. Setup a code to do a forward to the home. If you need sample translations let me know.

Hope this helps
ED

1a2 to ip I seen it all
 
Thanks for the info.

I have them using in the coverage path a route over to coverage remote. and I allow them to change it.

But in this specific case, I was trying to figure out a way to allow them to change it whenever they wanted between three numbers.
 
I think that I would use Cov Path 1 = Desk, Cov Path 2 = Home, and use EC500 to point to their cell.

Susan
"'I wish life was not so short,' he thought. 'Languages take such a time, and so do all the things one wants to know about.'"
- J. R. R. Tolkien, The Lost Road
 
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