I have a unique situation here. A customer is assigned a "customer id" (i.e. HELP13579) which stays with this customer until the end of time.
When a situation arrises, the customer is assigned an additional letter or number which is the "sequence id" (i.e. W).
This then creates a "situation id" of HELP13579W that is used for tracking. Unfortunately, we currently enter this "situation id" by hand, and fingers don't always go where they should.
Is there a way of merging the "customer id" and the "sequence id" to automatically create the "situation id, in the table?
If I used it only on a form, it would be easy, but this id also needs to be in a table for reference elsewhere.
Thank You.
Harry Jessen
HMJessen@Yahoo.com
When a situation arrises, the customer is assigned an additional letter or number which is the "sequence id" (i.e. W).
This then creates a "situation id" of HELP13579W that is used for tracking. Unfortunately, we currently enter this "situation id" by hand, and fingers don't always go where they should.
Is there a way of merging the "customer id" and the "sequence id" to automatically create the "situation id, in the table?
If I used it only on a form, it would be easy, but this id also needs to be in a table for reference elsewhere.
Thank You.
Harry Jessen
HMJessen@Yahoo.com