Can you edit VMPro emails?

[drewdown]

IE change the text/subject of the emails VMpro forwards to users?

 

[Pepp77]

I believe you can change a registry entry to do this - but am not certain.

 

[amriddle01]

It is HKEY_LOCAL_MACHINE\SOFTWARE\Avaya\Media Services\Directories the Email options are obvious once in there

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[drewdown]

Thanks guys. I see them but not sure I can do what I am trying to do.

Right now when we get vm emails it has the '7' to dial out preceding whatever number that called. Which it makes it difficult to call that number from a phone or PDA. Anyone know how to strip that number off?

Voicemail Message (714085555555 > Drew) From:714085555555

??

 

[amriddle01]

That's getting passed from the system, I assume it's a prefix from the line the call comes in on? Don't think you can edit that without stopping the prefix internally too

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[Bas1234]

In the registry "EMAILTEXT" try to add $CLI

If that works you might try $TIME and $DATE and $TARGET these also works in VMPRO itself.
But only when you use the "eMail" action after a "Leave" action.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[drewdown]

I know its getting passed, was wondering if I could un-pass it. The keys in the registry are as follows:

EMAILSUBJECT
Voicemail Message (%s)%s%s

I will try your suggestions BAS and let you know if it works or not.

 

[tlpeter]

You can use a generic action and delete the first digit (string manipulation)

After that you can use the email action.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[drewdown]

Ok. What would I use to strip the '7' off the number?

 

[tlpeter]

I never used it but saw it so i cannot exactly tell you how to build it
Here from the help:

Generic Action - String Manipulation


This Generic action option allows a call variable to be edited in various ways. For example take the full CLI of a call (for example 01555364200) and save just the area code part (in the example 555) as a new value. The action treats variable values as text strings, it does not differ whether the value is numeric or alphabetic. For numeric variables value, the value can also be manipulated using the Arithmetic Evaluation option.



· Select Generic command: String Manipulation

· Select Variable
Enter the call variable on which the action should perform an operation.

· Select Variable For Result
Enter the call variable which should be used to store the result of the operation.

· Select Operation
Select the operation to be performed on the selected input. Depending on the selected operation the additional fields Number of Characters and From Position Index may be displayed.

Operation
Description
Example

Free Format Command
$CP0
$CP1

From Position
Return the selected number of characters starting from the position index and going right.
STRING:$CP1=mid($CP0,3,3)
01555364200
555

From the Left
Return the selected number of characters starting from the left end.
STRING:$CP1=left($CP0,5)
01555364200
01555

From the Right
Return the selected number of characters starting from the right end.
STRING:$CP1=right($CP0,5)
01555364200
64200

Lowercase
Change any uppercase characters in the input into lowercase.
STRING:$CP1=lower($CP0)
ABCdef123
abcdef123

Reverse
Reverse the order of characters in the input.
STRING:$CP1=reverse($CP0)
ABCdef123
321fedCBA

Uppercase
Change any lowercase characters in the input into uppercase.
STRING:$CP1=upper($CP0)
ABCdef123
ABCDEF123


· Number of Characters
This option is displayed for the operation From Position, From the Left and From the Right. It sets the number of characters to be returned.

· From Position Index
This option is displayed for the operation From Position. It sets the start character for set of characters to be returned.



Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[amriddle01]

You can't do anything with the $CLI field, avaya have stopped that from being edited, probably for legal reasons or something like that

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[tlpeter]

Why is it still there then ?


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[amriddle01]

Ah, you are actually copying the $CLI field to a $CP value and then editing it, this can be done, you just can't edit the actual $CLI field itself

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers