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can i monitor how many calls and the oldest on a phone

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altender10

Technical User
Joined
Aug 25, 2003
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4
Location
US
manager wants to be able to have a button, on a 16 button nec phone with an elite system, that blinks when there are more the 2 calls on the que or be able to check how old is the are calls.
 
That's really something for CCWorx or other call center software.



Just my 2¢
-Cole's Law: Shredded cabbage

--Greg
 
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