Can direct connection to my Citrix Server!

[Candidog]

I have two computers outside my office's firewall which needs to access my Citrix server for administration purposes. I've created a custom ICA connection to direct connect to my Citrix server. I installed Citrix's latest 8.0 client on my two workstations. One can connect the other can't. I can ping the firewalll from each computer on the WAN side.

The ICA clients says its negotiating then it just disappears, it doesn't tell me if it can connect or not? Yet on my other computer the ICA client negotiates and connects. The settings are identical on both machines. I also had another user try to connect like this which had the same exact problem. Do you think this is a flaw in the new 8.0 ICA Client?

One last note, the machine that can't connect via the ICA client can't connect via the RDP client either? With the RDP client it comes back and says "The remote session was disconnect because there are no Terminal Server License Servers available to provide a license. Please contact the server administrator". Yet my Citrix server has plenty of licenses.

Any ideas why this is not working?

 

[xs4citrix]

The rdp session gave you all the info you needed; a license issue.
Now all we need is some more info on your setup.

Stefan

http://www.printingsupport.com

 

[Candidog]

I checked my Terminal Server Licensing and it first said it had no license. I then it said what server license do you want to connect?. So I connected it to itself and then it reported that the terminal server license has been activated. So what else could it be?

Greg

 

[xs4citrix]

which part of the question "we need more info on your setup" was unclear?

I can start shouting hardcoding license servers and stuff like that, but with 0 info i could be way off.

Stefan

http://www.printingsupport.com

 

[Ogi]

Stefan,

Having a bad day? ;-)

Greg,

If it is licensing, ensure that you have hard coded your license server name in each of your Citrix Servers.

You can find this in the registry at:-

HKEY_LOCAL_MACHINE
System
CurrentControlSet
Services
TermService
Parameters
DefaultLicenseServer REG_SZ "YourLicenseServerName"

You'll need to reboot your server for this to work!

Hope this helps,
Carl.

 

[Candidog]

Okay I have 3 servers all running Windows 2003 Standard Server.

Two of those servers are run Terminal Services (Citrix) and the other one is the Domain Controller. I activated Terminal Server Licensing on both Terminal Servers. When I click start --> programs --> Terminal Server Licensing --> I get this error message that pops up.

No Terminal Server Lincense Server is available in the current domain or workgroup. To connect to another server, click action, click connect and type the server.

So when I do that I select the same server and it pops up and says it activated. Also when I chose my other Citrix server it too says its activated.

This is the problem. Do you need any more information?

Greg

 

[Candidog]

Ogi,

I checked the Registry and I didn't find the

DefaultLicenseServer entry.

So I created it and set it to my server's name. Now do I do the same thing on my other Terminal Server? And do I set the default name of that server to itself?

Greg

 

[xs4citrix]

>>Two of those servers are run Terminal Services (Citrix) and the other one is the Domain Controller. I activated Terminal Server Licensing on both Terminal Servers. When I click start --> programs --> Terminal Server Licensing --> I get this error message that pops up.

Aha. Well, the TS license service must ONLY reside on the DC in your case. (so stop trying to install it on the citrix servers)
The 2 citrix servers should find their way to the DC's TS license service automaticly.
If for some reason it needs help, you can add the key's ogi mentioned.

During the faulty logon to the citrix server, an entry is written to the event viwer on the server. What is it exactly.

I also asume you have added ts cals to your TS license service right?

Stefan

http://www.printingsupport.com

 

[Candidog]

Thanks...

Last question,

Should I uninstall Terminal Server License off the Citrix servers and then install the Terminal Server License on my Domain Controller?

Greg

 

[xs4citrix]

Greg,

It should have been on your domain controller in the first place, so yes; uninstall it from your citrix servers, install and activate it on your DC, add TS cals and you should be up and running.

If the servers still have trouble. do the regkey trick ogi mentioned.

Also make sure the users have write access on the workstation to:
HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing\Store

(that's where the TS cal will get written to)


Stefan

http://www.printingsupport.com

 

[Candidog]

Okay, thanks for your help. I'll let you know how I made out.

Greg

 

[Candidog]

Thanks, guys I corrected my short coming and you solved the issue. Thanks again!

Greg

 

[MetaNewb]

BTW...In Pres Server 3.0, all RDP connections count as a licensed user.