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CallPilot, Lotus Notes and CITRIX

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kirchenlo

IS-IT--Management
Feb 18, 2002
114
LU
Hi All,

I have some troubles at a customer with CallPilot and CITRIX. The customer is using Lotus Notes and C ITRIX Presentation Server 4.0. I am looking for detailed description how to implement this?

Actually I have troubles with the citrix, it does not open/create a folder in Lotus Notes for CallPilot, do I need to add something?

As I have zero experience with Lotus/CITRIX it would be great if someone could explain the process for installation.

Regards

Lothar
 
someone in the call pilot forum may have citrix background. lotus notes on a bill gates box is easy enough

john poole
bellsouth business
columbia,sc
 
What sw release of callpilot do you have. I would imagine you want to use the desktop messaging application for faxes or voicemails or both. If you're not planning to send faxes via the CP and only receive there is a feature from rls 4.0 that is called message forwarding. What it does is that you define an SMTP server in the system and on each mailbox you define a e-mail it should be forwarded to. Simple to implement and use... But you need MyCallPilot in order to set it up properly.

i2007
 
I am using 4.0. But the customer want's to benefit from the Call Directory feature, FAX and all the other things. My concerne is just the Lotus Integration that is a little bit tricky.

LKI
 
Hi All again,

I have now with the new CallPilot Client 4.04.4.12 working on CITRIX after implementing the NOTES Template for this CITRIX User. My problem now is:

I see all messages arriving in Lotus Notes but I have not the possibility to do a playback, means that the play button is not available when opening the message.

Who of you has experience with CITRIX and NOTES?

Waiting for help!!!

Regards

Lothar
 
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