Callpilot 5.0 Thru Dialing Issue

[Latvia1]

I cannot get thru dialing to work the way I want. I want to dial Ext 6500 after the auto attn answers, I have this working on another callpilot the programming is the same.

I have set Thru dialing up under Option 6
The following is the Thru Dial settings
. Allow dial by number (. represents bullet)
/ Used Fixed length numbers ( / represents a check)
Length 4
Left Pad 6

My Restriction/permission list (On Switch)

In my RPL under, On Swith I am allowing a (6) and a (5)

What happens is when I dial the number 6500 I get the recording "This number is not in service". If I dial 6-6500 it works fine. (I do have ext 6500 built as a 2616 key 0.

I then added the Ext 500 to the 6500 phone and then dial the auto attn and entered 6500 and it works, so it is obvious the thru dialing is making me put the ext in after dialing the thru dial digit of 6.

Thanks in advance

 

[Latvia1]

This has been solved. Thanks

 

[johnpoole]

if anyone else has this problem, was the issue your rpl's?

john poole
bellsouth business
columbia,sc

 

[Latvia1]

No my issue, was I wasn't saving the app. I thought if I made the change, the change would take place. Not so, once I put the correct info in and saved the app. It worked, Stupity on my part. I havent set a App up in a couple years. Thanks